Terms of service

Welcome to HerSpell. By accessing, browsing, or making a purchase from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

HerSpell reserves the right to refuse service to anyone for any reason at any time. By using our website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian.

2. Product Information & Availability

We make every effort to display product details, images, and descriptions as accurately as possible. However, slight variations in color, size, or finish may occur due to lighting, photography, or screen settings.

All products are subject to availability, and we reserve the right to discontinue or limit quantities of any product without prior notice.

3. Pricing & Payments

All prices listed on the website are in INR and inclusive/exclusive of taxes as mentioned at checkout.
HerSpell reserves the right to modify product prices at any time without prior notice.

Payments are processed through secure third-party payment gateways. HerSpell does not store or have access to your payment information.

4. Order Acceptance & Cancellation

An order is considered confirmed only after successful payment and order confirmation.
HerSpell reserves the right to cancel or refuse any order due to reasons including but not limited to product unavailability, pricing errors, or suspected fraudulent activity.

Once an order is placed, it cannot be cancelled or modified.

5. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location and third-party courier services.
HerSpell is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

6. Returns & Refunds

Returns or refunds are accepted only in cases of damaged products, incorrect products, or non-delivery due to third-party logistics issues.

Customers must provide a clear unboxing video and proof of damage or error within 7 days of delivery.
For more details, please refer to our Return & Refund Policy.

7. Intellectual Property

All content on this website, including logos, designs, images, text, and graphics, is the intellectual property of HerSpell and may not be copied, reproduced, or used without prior written permission.

8. User Conduct

You agree not to misuse the website or engage in activities that may harm the platform, brand reputation, or other users, including fraudulent behavior or unauthorized use of content.

9. Limitation of Liability

HerSpell shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

11. Changes to Terms

HerSpell reserves the right to update or modify these Terms of Service at any time. Continued use of the website following any changes implies acceptance of the updated terms.